MANILA, Philippines - Philippines' AirAsia is reducing its flights from Clark International Airport to Puerto Princesa Palawan, due to the lean tourist season.
In a statement, AirAsia said there will only be four weekly flights from Clark to Puerto Princesa starting September 1, from the current 7 weekly flights.
The company said this was a decision made "due to teh current low season as well as part of the airline's preparations for further growth."
AirAsia will now operate the Clark - Puerto Princesa route on Monday, Wednesday, Friday and Sunday.
Guests will be notified of the change in flights by e-mail and SMS. They will be offered 3 options: a full refund of their flight bookings or a credit shell of the value of their flight bookings which is valid for 3 months or an option to change their flight date without any costs, subject to availability.
If guests do not receive notification after 3 weeks, they are advised to tweet AirAsia at twitter.com/AskAirAsia, contact AirAsia through live chat, submit an online feedback form or go to any AirAsia Travel & Service Centers located in SM North EDSA in Quezon City, Mall of Asia in Pasay City and in Gaisano Mall in Davao Cit. The AirAsia call center is +632 588 9999.
AirAsia began its flights from Clark to Puerto Princesa last April.