BPOs boost job creation in John Hay


Posted at Aug 05 2014 01:09 PM | Updated as of Aug 05 2014 09:09 PM

MANILA, Philippines – Business process outsourcing (BPO) facilities have helped boost job creation at the John Hay Special Economic Zone (JHSEZ) in the past three years, the state-owned Bases Conversion and Development Authority (BCDA) said.

BCDA said employment in JHSEZ grew by 146 percent to 3,473 jobs in 2013 from 1,410 jobs recorded in 2011.

According to BCDA president and chief executive Arnel Casanova, about 50 percent of the increase in jobs was contributed by the BPO facilities of the InterContinental Hotels Group and Convergys.

Locators in JHSEZ also increased by 41 percent to 110 locators in 2013 from 78 locators in 2011.

In the Ayala Techno Hub alone, the number of business enterprises grew to 30 in 2013 from only 5 in 2011.

The increase was attributed to the opening of its BPO facility and several retail establishments, including Hill Station Bistro, Sumo Sam, Kung Fu Kitchen, Vizco’s Restaurant and Cake Shop, Dermstrata Skin Clinic and Spa, Fog Photo, Switch and JCo.

Citing the report by the John Hay Management Corporation (JHMC), Casanova said 92 percent of the 3,473 workforce in the JHSEZ come from Baguio, La Trinidad, Itogon, Sablan, Tuba, and Tublay and the Cordillera Autonomous Region, ensuring that the direct beneficiaries of the development of Camp John Hay are the local residents.

“JHMC is on track to meet its target of 4,000 employees, or an additional 527 new jobs generated for 2014,” Casanova said.

The JHMC, a member of the BCDA group, is tasked to develop Camp John Hay into a premier tourist and investment destination.