BPO firm TaskUs investing additional $15M

By Richmond S. Mercurio, The Philippine Star

Posted at Jul 09 2015 09:21 AM | Updated as of Jul 09 2015 05:21 PM

MANILA - Business process outsourcing (BPO) firm TaskUs is beefing up its operations in the Philippines with a $15 million additional investment.

“The investment crystallizes our company’s expansion programs. This includes the opening of new locations outside Metro Manila and the improvement of infrastructure to enhance our ability to deliver better customer service,” said TaskUs co-founder and chief executive officer Bryce Maddock.

Maddock said TaskUs recently opened its flagship regional corporate headquarters in Bonifacio Global City in Taguig, which comprises the first phase of the company’s expansion program.

The new building capable of seating 400 employees will be the firm’s third site in the Philippines after the company opened offices in Imus, Cavite and in SM Aura in Taguig.

Aside from expanding locations and strengthening the company’s infrastructure, Maddock said part of the budget would go to improvement of its employee enhancement programs.

“Since our aim is to be the employer of choice among BPO companies, we are emphasizing on improving our present employee enhancement programs,” Maddock said.

“Programs like the scholarship program for exceptional employees, the Learning Academy, and management training programs, to name a few, are all in place so we develop the best and most dynamic workforce in the industry and improve our customer service, while attracting other global customers to trust us with their business,” he added.

To date, TaskUs employs a total of 3,500 employees across all its three local sites and serves more than 100 of the world’s most recognizable companies.

The BPO firm is one of the fastest-growing outsourcing companies in the world according to the Inc 500 and the Inc 5000, list that ranks the top growing privately owned businesses in the United States.

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