NBI investigates fraud complaints vs Cleverbuy

By Alvin Elchico, ABS-CBN News

Posted at Jun 04 2012 03:58 PM | Updated as of Jun 05 2012 05:58 PM

MANILA, Philippines - The National Bureau of Investigation (NBI) has stepped in the internet scam case involving the coupon/voucher website Cleverbuy.com.

The NBI received several complaints from consumers who paid for travel packages, some up to hundreds of thousands of pesos, but did not get any confirmation from the company.

NBI computer crimes unit chief Migdonio Congzon Jr said they are already looking for the whereabouts of the people behind the company who may be liable for estafa or swindling.

Congzon admitted there is no regulatory body that screens these group buying sites. He also advises consumers to be wary about super cheap deals because "if it's too good to be true, it must not be true at all."

Congzon added those who were duped will not necessarily get their money back as soon as possible since the NBI will just investigate and cannot compel owners to pay up unless they have an out of court settlement with the complainants.

Last week, ABS-CBN was able to go to the office of Cleverbuy in Makati but it was already closed.

ABS-CBN tried to contact the representative of the company, a certain Edgardo Garcia, but his cellphone and landline numbers are already not working.