BPO firm SPi Global expands to China


Posted at May 12 2014 05:49 PM | Updated as of May 13 2014 01:49 AM

MANILA, Philippines – Business process outsourcing (BPO) provider SPi Global will expand services to China following the completed acquisition of Xian-based Bachieve International Inc.

The acquisition will allow SPi Global, jointly owned by Philippine Long Distance Telephone Co. (PLDT) and CVC Capital Partners, to tap a new market.

“China is a welcome addition to our global footprint. Having the option of delivering services from China will benefit our existing and future clients with the vast resources and talents available in the region,” SPi Global president and chief executive officer Maulik Parekh said.

Parekh said the expansion will also boost the firm’s delivery capabilities in Asia as well as its existing operational strengths in the Philippines and India.

He added that Xi’an is an ideal location because it serves as the hub for other key markets in Asia where there is high demand for publishing and content conversion solutions.

“We believe Xi’An is the ideal location to capitalize on this wave of growth,” said Parekh.

Around 260 personnel at SPi Global ( Xi’An ) Information Technology Limited will focus on BPO, information technology, outsourcing, management consulting services, and call center solutions.

SPi Global has 30 global offices and facilities in the Philippines, US, Netherlands, India, Vietnam, and Australia with around 19,000 employees engaged in customer relations, content and healthcare.