MANILA - Business process outsourcing companies are still expanding, based on office space demand, alongside online gaming, according to property consultancy KMC Savills.
The Manila Bay area is a growing property market while Ortigas Center is losing out to the Bonifacio Global City, said the firm's research manager, Fredrick Rara.
Outsourcing firms are acquiring office space for new services such as data, Rara said. The government and industry stakeholders earlier predicted a slowdown in demand for space meant for voice services, as the industry shifts to artificial intelligence.
"We think online gaming will compliment BPO demand," Rara said. "Nothing on who's going to be on top and who's going to be on the lead."