Globe: Beware of fake customer service Twitter accounts


Posted at Feb 07 2013 03:45 PM | Updated as of Feb 07 2013 11:45 PM

MANILA, Philippines - Globe Telecom, Inc. on Thursday warned the public against Twitter accounts posing as customer service representatives of the telco.

Globe Telecom said in a statement the fake accounts, such as @PeejGlobe and @KenOfGl0be (the 'o' in Globe replaced with a zero), elicit personal data from subscribers and even encourage them to switch to other telcos.

"It’s a shameful act that certainly does not have the best interest of the public in mind," Peter Bithos, Globe Telecom's senior advisor for consumer business, said in the statement.

"We would like to assure our customers that Globe has taken the necessary steps to curb this and protect them from fraudsters. We filed a report to Twitter and have successfully brought down and removed the fake accounts," Bithos added.

The fake accounts, which were already taken down, were impostors of the Ayala-led telco's online specialists, @PeejOfGlobe and @KenOfGlobe.